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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Mario Medina

Mario Medina

April 25, 2025

5  out of  5
rating by Mario Medina
"i had a rather mundane claim. the claim involved property and car insurance and how they interact and but first ...i am falling asleep. resolution stalled for a bit, until nikki g on the lori staff took the reins. done. i'm taking a stab at that last name. why not galetti."
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Tara Vargas

April 2, 2025

5  out of  5
rating by Tara Vargas
"Thank you Alondra for the excellent service and great quote! Definitely recommend State Farm for all your insurance needs!!"
We responded:
"Tara, Thank you so much for the kind words and five-star review! We're so glad you had a great experience working with Alondra and look forward to serving you for many years to come with all of your insurance needs. Thanks again! -Lori, Alondra, & team"
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Micki Pegram

March 5, 2025

5  out of  5
rating by Micki Pegram
"Thank you Lori for reaching out to me and my family after an unfortunate accident. We appreciate it!"
We responded:
"Micki, Thank you so much for your review. We were so sorry to hear about the accident, but we're here for you throughout the whole process! Please don't hesitate to reach out if you need anything. -Lori & team"
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Glenn Campbell

February 17, 2025

5  out of  5
rating by Glenn Campbell
"Staff was very helpful. David Davis was very helpful and thorough. Rates are comparable. Would recommend them."
We responded:
"Glenn, thanks so much for the kind words and five-star review! I'm glad you had a great experience with David. We're so grateful we were able to serve you, and look forward to working with you for many years to come. -Lori, David, & team"
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Jack Considine

January 29, 2025

5  out of  5
rating by Jack Considine
"I have been a long time customer and have known Lori for a long time. I am so happy and pleased with Lori Janko Wilke State Farm! Lori and all the staff are awesome and so helpful!! 👍😊"
We responded:
"Jack, thank you so much for the kind words and five star review! We are truly honored to be able to serve you, and we look forward to helping you for many years to come. -Lori & team"
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Ramona Borostowski

January 15, 2025

5  out of  5
rating by Ramona Borostowski
"Friendly staff, Excellent service. Lori is amazing!! I highly recommend State Farm for all your insurance needs."
We responded:
"Hi Ramona -- Thank you for your 5 Star Google review. It was great working with you yesterday and we are happy that you are part of our State Farm Insurance family. We look forward to serving you for many years to come! - Lori"
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Corey Walker

January 8, 2025

5  out of  5
rating by Corey Walker
"Great services very professional would recommend"
We responded:
"Corey, thank you so much for your review! It was a pleasure working with you yesterday, and we appreciate your support. We look forward to working with you for many years to come. Thanks again for your wonderful review! -Lori & team"
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Dash Burgess

January 8, 2025

5  out of  5
rating by Dash Burgess
"Great people doing great things"
We responded:
"Hi Dash-- Thank you so much for taking the time to leave us a 5-star review! It was a pleasure working with you and it means a lot to us knowing that you had a great experience with our office. We look forward to working with you again in the future. Thank you again for choosing us and for your wonderful review! - Lori"
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jose ruidiaz

December 6, 2024

5  out of  5
rating by jose ruidiaz
"Excelente 👍"
We responded:
"Gracias Por su revision Jose!  Nos alegra que haya disfrutado trabajando con nosotros en sus necesidades de cobertura. Por favor, háganos saber si hay algo más con lo que podamos ayudarle. Thank you for the great review, Jose! We are glad to hear you enjoyed working with our team on your coverage needs. Feel free to let us know if there is anything else we may assist you with! "
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Jacob Maske

November 1, 2024

5  out of  5
rating by Jacob Maske
"Very nice staff explained an answered everything that I didn't understand plus they offered me a slice of cake that they had extra of 😁"
We responded:
"Hi Jacob, Thank you so much for your kind words. We're glad we were able to help and it was great to work with you. We hope you enjoyed the cake! 🍰 Thanks again for your kind words, and we look forward to working with you again in the future. -Lori"
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Penny Guynn

August 20, 2024

5  out of  5
rating by Penny Guynn
"We are so happy to come back to State Farm with Lori! She is a wonderful person! Micki was very professional and is very friendly! She defenitely knows her job! We just want to say to you and your staff Lori that we are glad we are back! Thank you! Thank you!!"
We responded:
"Hi Penny --- Thank you so much for your kind words, Penny! We’re thrilled to have you back with us, and it’s wonderful to hear that you’ve had such a positive experience with both Micki and me. We are excited to continue providing you with great service. Welcome back and thank you for your continued support! - Lori"
Profile photo of Joanne Stachowicz

Joanne Stachowicz

August 12, 2024

5  out of  5
rating by Joanne Stachowicz
"Lori and staff are very professional, helpful and responsive to questions and/or issues and resolve them in a timely manner! Give them a shot! They won’t disappoint!"
We responded:
"Thank you, Joanne, so much for taking the time to leave us a 5-star review on Google! We truly appreciate your kind words and support. It means a lot to us knowing that you had a positive experience with our office. We strive to provide exceptional service, and your feedback encourages us to continue delivering the best possible experience to our customers. Thank you again for choosing us and for your wonderful review! - Lori"
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Daniel A Brongel

August 9, 2024

5  out of  5
rating by Daniel A Brongel
"I have been with Lori since she opened her office. She has been wonderful to work with. She would give us suggestions on what we needed and let us make up our own mind. Never had a problem. Great staff wonderful to work with."
We responded:
"Thank you so much for your loyalty over the years, Daniel! We're delighted to hear that our team has consistently provided you with excellent service. It's great to know that you appreciate the personalized suggestions and the supportive environment we've created. We look forward to continuing to serve you and ensuring all your needs are met. Thanks again for your kind words! - Lori"
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Marian Kinsella

August 7, 2024

5  out of  5
rating by Marian Kinsella
"After the shock of my premium increase, Micki and Lori found a way to save me money. Thank you!"
We responded:
"Thank you, Marian, for your continued business and support. It was so nice working with you and we're glad that you are satisfied!"
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Paul Bankson

July 23, 2024

5  out of  5
rating by Paul Bankson
"Always great to work with Lori."
We responded:
"Thank you for the kind words, Paul! It is a pleasure to work with you on your coverage needs. Let us know if there is anything else we may assist you with! - Lori "
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Bill Burkart

July 6, 2024

5  out of  5
rating by Bill Burkart
"Everyone went well above expectations"
We responded:
"Thank you for the wonderful feedback, Bill! I am glad to hear our service exceeded your expectations. If there is anything else we can assist you with, please let us know. - Lori "
Profile photo of Mingshu Fan

Mingshu Fan

June 26, 2024

5  out of  5
rating by Mingshu Fan
"Just met Lori. She’s a really nice person with a lot of patience."
We responded:
"Thanks Mingshu. It was great meeting you and I am glad we were able to help you. Thanks for the 5 star review. Hope to see you again soon. Lori Janko Wilke"
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Steve Glynn

June 26, 2024

5  out of  5
rating by Steve Glynn
"Been a customer over 30 yesterday she's the best."
We responded:
"hi Steve -- Thanks for your 5-star review. Where did that time go? Looking forward to the next 30 years. I am glad you are happy with State Farm and my office. Lori Janko Wilke"
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Ed Vaughn

May 13, 2024

5  out of  5
rating by Ed Vaughn
"Lori and her staff has done a excellent job for us. She is very good about following up with claim to make sure we are getting the service that we deserve. Lori and her staff treats us with much respect. We enjoy doing business with her. Thank you Lori for doing such a great job for us. Ed & Cindy Vaughn."
We responded:
"Ed and Cindy -- Thank you so much for the 5 star review. We are happy that you are happy and part of our State Farm family. YOU guys are the best. Lori and Team"
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Kurt Gerdes

March 22, 2024

5  out of  5
rating by Kurt Gerdes
"Lori and her associates are prompt and always happy to help me and my family with our insurance needs, awesome service!"
We responded:
"Thank you so much for your kind words, Kurt. We always strive to be prompt and helpful with your insurance needs. I am so thankful that this is the experience that you had with us. Lori"
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Miguel Pantoja

March 15, 2024

5  out of  5
rating by Miguel Pantoja
"With more than 10 years of doing business with Lori Janko Wilke Insurance and i have always received excellent customer service! Very caring and customer focused staff! Highly recommend!"
We responded:
"Hi Miguel -- THANK YOU for your 5 star review. We are so happy that you are part of our State Farm family and are happy with your insurance and the way we take care of you."
Profile photo of Shannon Lewis

Shannon Lewis

March 13, 2024

5  out of  5
rating by Shannon Lewis
"Great agent. Never had a problem with State Farm. Handles ur problems with ease. Great staff also. I would vote them best insurance agent in the Illinois valley."
We responded:
"Hi Shannon -- Thank you for taking the time to give us a 5 star review. We are happy that you are so happy with me, my great team and State Farm. Thanks for your great review. "
Profile photo of Steve Sledgister

Steve Sledgister

January 21, 2024

5  out of  5
rating by Steve Sledgister
"Best insurance agent State Farm has. My last agent through State Farm was a joke."
We responded:
"Steve -- THANK YOU for the 5 star review. I could not be happier about your recent life change and am thrilled that you are part of my State Farm family. I am the luckiest State Farm agent to have friends like you. Lori"
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Candace Ramirez

January 14, 2024

5  out of  5
rating by Candace Ramirez
"Lori has been wonderful. She met with my husband and I about 1 year ago to review options for life insurance, child life insurance, retirement plans, college funding for our child and additional options for coverage financial well being. She was very thorough in her explanation of different coverages. Most recently, she reviewed our current coverage and followed up to see if we had any questions. She and her office team members have been very helpful to schedule appointments, and respond to questions within a timely manner."
We responded:
"Thanks, Candace, for your 5 Star review. We are so happy you are part of our State Farm family - glad you are happy with our insurance service and rates. Lori"
Profile photo of Abe Lincoln

Abe Lincoln

December 5, 2023

5  out of  5
rating by Abe Lincoln
"Nicest people! Great rates!"
We responded:
"Thanks Abe for your 5 Star Review. We are happy that you are part of our State Farm family. Glad you are thrilled with our rates as well. "